Privacy Policy

Royal Gorge Ranch & Resort ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://royalgorgeranchandresort.com and interact with our services.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Contact information: Name, email address, phone number, and mailing address when you submit a contact form, request a tour, or sign up for our newsletter.
• Property interest information: Details about your interest in specific lots, homes, or community features.
• Communication records: The content of messages you send through our contact form or email.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information: Browser type, operating system, and device type.
• Usage data: Pages visited, time spent on pages, referral source, and navigation patterns.
• IP address: Used for analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about available lots and homes
• Schedule property tours and follow up on your interest
• Send newsletters and community updates (with your consent)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. We categorize these as:

• Necessary cookies: Required for basic website functionality, security, and session management. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site through Vercel Analytics. These are only enabled with your consent.
• Marketing cookies: Google Ads and Meta (Facebook) tags, loaded through Google Tag Manager, that measure ad effectiveness. These are only enabled with your explicit consent.

You can manage your cookie preferences at any time through the cookie consent banner on our website.

4. Third-Party Services

We may share your information with the following third-party service providers:

• Vercel: Website hosting, analytics, and performance monitoring.
• Resend: Transactional email delivery for contact form confirmations.
• Neon: Secure database hosting for contact submissions and newsletter subscriptions.

These providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure database storage with encrypted connections
• Rate limiting on form submissions to prevent abuse
• Input validation and sanitization on all user inputs
• HTTP security headers including Content-Security-Policy and Strict-Transport-Security

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy. Contact form submissions are retained for the duration of the sales process. Newsletter subscriptions remain active until you unsubscribe. Analytics data is retained in aggregate form.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from marketing communications at any time
• Opt out of analytics tracking through our cookie consent banner

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

• Business: Royal Gorge Ranch & Resort
• Email: tyseufer@gmail.com
• Phone: 303-419-6782
• Address: 1313 CR 3A, Canon City, CO 81212